MSP / NOC Teams
Enterprise IT
Network Engineers
Netwizard — AI-Powered Incident Resolution

Your NOC shouldn't
run on gut feel
and 3 AM calls.

Netwizard gives MSPs and enterprise IT teams instant root-cause intelligence and guided remediation — so you slash downtime, protect SLAs, and stop losing sleep over network incidents.

Built for MSPs & NOCs
Enterprise-scale networks
Cisco · Juniper · Fortinet
Netwizard
Live incident view
Monitoring 847 devices
BGP session flap — Core-RTR-01 → ISP-Edge
CRITICAL
Affected: 3 clients
Duration: 4m 12s
SLA at risk: 2
Netwizard Root Cause Analysis

Hold-timer expiry on EBGP peer 203.0.113.1 after interface Gi0/0/1 recorded 23% packet loss over 90s. Likely cause: ISP upstream congestion or flapping link on transit path. Not a hardware failure.

Guided remediation — Step 2 of 4
Capture BGP debug output & peer state 2m ago
Validate ISP upstream — ping test & traceroute In progress
Adjust hold-timer to 90s if path confirmed stable
Escalate to ISP NOC with trace evidence
Estimated MTTR
18 min with Netwizard
4.2 hrs industry avg without AI guidance
Trusted by network teams at
Don't just detect.
Resolve.
Most monitoring tools tell you something is broken. Netwizard tells you exactly what broke, why it broke, and the fastest path to fix it — with AI that's trained on real network incident patterns across MSPs and enterprise environments.
Instant Root Cause Analysis

AI correlates events across your entire topology in seconds — no more manually correlating logs across 12 systems. Know what broke before your clients notice.

Guided Remediation Playbooks

Step-by-step resolution playbooks generated for each incident type. L1 techs resolve what previously required senior engineers, without the guesswork.

SLA Protection Engine

Tracks SLA exposure in real time. When an incident is trending toward a breach, Netwizard auto-escalates with full context — not just a pager alert.

Blast Radius Mapping

Instantly see which downstream devices, services, and clients are impacted by any failure — so you prioritize the right fix, not just the loudest alert.

Post-Incident Intelligence

Every resolved incident teaches the system. Netwizard identifies recurring failure patterns and recommends infrastructure changes to prevent recurrence.

Auto-Generated Reports

Client-ready incident summaries, SLA performance reports, and capacity recommendations — generated automatically, branded to your MSP, or formatted for your CIO deck.

Two types of teams.
One tool that solves both.

Whether you're managing 200 client networks or one very large one, Netwizard is built around your scale.

🏢
MSPs Running NOCs
Manage more clients.
With fewer escalations.

Your NOC technicians are juggling dozens of client networks simultaneously. When an incident fires, every second of confusion costs you SLA credits — and client trust. Netwizard gives your team instant context, so L1s resolve what used to need L3s.

  • Multi-tenant dashboard — all clients, one view
  • SLA breach prediction with early-warning alerts
  • Automated client incident reports — white-labelable
  • Junior techs resolve L2/L3 issues with AI playbooks
  • PSA/ticketing integrations — ConnectWise, Autotask
See the MSP plan
🏗
Enterprise IT / Large Networks
Network at scale.
Resolution without chaos.

Enterprise networks are too complex for manual troubleshooting. When a routing issue hits at 2 AM, your team shouldn't be guessing — they should be executing. Netwizard maps blast radius, identifies root cause, and guides resolution across your entire infrastructure.

  • Blast-radius mapping — know what's affected instantly
  • Cross-team escalation workflows with audit trail
  • ITSM integrations — ServiceNow, Jira, PagerDuty
  • Compliance-ready incident records (SOC 2, ISO 27001)
  • SSO, RBAC, on-prem deployment option available
See enterprise features
From incident to resolution. Automatically.

Most teams take 4+ hours to resolve a network incident. Netwizard gets you to resolution in minutes.

1
Anomaly detected

Netwizard receives telemetry from Netprobe sensors or your existing monitoring stack. A threshold or behavioral anomaly triggers the incident engine.

2
AI diagnoses root cause

The AI correlates events across topology, logs, and historical patterns to determine the actual root cause — not just the symptom that fired the alert.

3
Playbook activated

A step-by-step remediation guide is generated for your specific environment and team skill level. No generic docs — context-aware, actionable steps.

4
Closed & documented

Incident closed, SLA protected. A post-incident report is auto-generated. The system learns to detect and resolve this pattern faster next time.

93%
reduction in mean time to resolution reported by MSP clients
3×
more incidents resolved at L1 without senior escalation
<2m
average time to root cause identification
0 rip
and replace — works with your existing monitoring stack
Teams that trust their NOC
again.

"Our compliance team used to dread post-incident reviews. Netwizard auto-generates the full incident record — timeline, root cause, remediation steps. What used to take half a day now happens automatically."

SM
Sneha M.
VP IT Infrastructure, Financial services enterprise

"We run 6,000 nodes across 14 sites. Netwizard's blast-radius view was the first thing that let us understand impact in real time, not after the fact. Complete game changer for our change management process."

RP
Ravi P.
Network Architect, Global logistics company
Also in the suite
Need visibility first? Meet Netprobe.

Netwizard is most powerful when paired with Netprobe — our plug-and-play sensor that gives you instant network visibility, device discovery, and real-time telemetry. One plug, and Netwizard has everything it needs to do its best work.

Explore Netprobe

Your next incident
is already in motion.

Be ready for it. Start a free trial of Netwizard today — no setup fees, no rip-and-replace, no onboarding call required.

No credit card required · Works with existing tools · Cancel any time

For MSPs
Multi-tenant NOC plan

Manage all clients from one dashboard, white-label reports, and PSA integrations included.

MSP pricing
For Enterprise
Enterprise deployment

SSO, RBAC, on-prem or private cloud, compliance reporting, and dedicated support.

Talk to sales